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                "enPreferredTerm" => "Frankfurt am Main"
                "templateExpression" => null
                "terms" => array:2 [
                  0 => array:5 [
                    "identifier" => "1667bb4a-9369-48d4-b3fc-e98696c1f070"
                    "templateExpression" => "Frankfurt am Main"
                    "localisation" => array:2 [
                      0 => "Hesse"
                      1 => "Allemagne"
                    ]
                    "libelle" => array:1 [
                      0 => "Frankfurt am Main"
                    ]
                    "isPreferredTerm" => true
                  ]
                  1 => array:5 [
                    "identifier" => "0bd0dde5-7251-4b9c-8b33-39e217dbf53b"
                    "templateExpression" => "Francofordia"
                    "localisation" => array:1 [
                      0 => "Hesse"
                    ]
                    "libelle" => array:1 [
                      0 => "Francofordia"
                    ]
                    "isPreferredTerm" => false
                  ]
                ]
                "frPreferredTerm" => "Frankfurt am Main"
                "type" => "CONCEPT"
                "preferredTerms" => array:1 [
                  0 => "Frankfurt am Main"
                ]
              ]
            ]
          ]
          "dateOfProduction#date" => array:1 [
            0 => "2010-01-01"
          ]
        ]
      ]
      "framework" => array:4 [
        "identifier" => "f4f85fa7-a659-4ec0-8c47-520a2778833a"
        "code" => "DOC"
        "name" => "Grille de catalogage"
        "type" => "CATALOGING"
      ]
      "entityRelation" => array:2 [
        "parent" => "51223f42-8fb6-4216-90e6-c74b941e30c9"
        "name" => "manifestations"
      ]
      "updatable" => true
      "suggestions" => array:1 [
        0 => "Opération 118 318, sévices clients"
      ]
      "originalId" => "7882"
      "_dateOfPublicationOfManifestation" => "2017-10-04"
    ]
    "exemplaires" => []
    "template_notice" => """
      {{dump()}}\n
      \n
      <div class="opac template_notice">\n
      {% set work = element.work %}\n
      {% set workId = work.identifier %}\n
      {% set frameworkId = work.framework.identifier %}\n
      \t\n
      \t{# TITRE NOTICE #}\n
      \t<div class ="notice_titre">\n
      \t\t{% set titreExpression = property_values(element.expression, "titleOfExpression") %}\n
      \t\t{% if titreExpression|length > 0 %}\n
      \t\t\t{{ drupal_block('disp_block', {entity:element.expression, property:"titleOfExpression"}) }}\n
      \t\t{% else %}\n
      \t\t\t{{ drupal_block('disp_block', {entity:element.work, property:"titleOfWork"}) }}\n
      \t\t\t{% set complementTitre = property_values(element.work, "complementTitreOeuvre") %}\n
      \t\t\t{% if complementTitre|length > 0 and complementTitre[0]|lower == "roman" %}\n
      \t\t\t\t{{ drupal_block('disp_block', {entity:element.work, property:"complementTitreOeuvre"}) }}\n
      \t\t\t{% endif %}\t\n
      \t\t\t{% set titrePartie = property_values(element.work, "titrePartieOeuvre") %}\n
      \t\t\t{% if titrePartie|length > 0 %}\n
      \t\t\t\t-\n
      \t\t\t\t{{ drupal_block('disp_block', {entity:element.work, property:"titrePartieOeuvre"}) }}\n
      \t\t\t{% endif %}\t\n
      \t\t{% endif %}\n
      \t</div>\n
      \t\n
      \t{# AUTEUR NOTICE #}\n
      \t<div class ="notice_auteur text-underline">\n
      \t\t{{ drupal_block('link_disp_block', {entity:element.work, property:"compositeLinkToCreatorOfWork.linkToPersonOfWork", linkToSearch:"none", viewConceptLink:false, noLabel:true, linkNumber:"2"}) }}\n
      \t\t{{ drupal_block('link_disp_block', {entity:element.work, property:"compositeLinkToCreatorOfWork.linkToCorporateBodyOfWork", linkToSearch:"none", viewConceptLink:false, noLabel:true, linkNumber:"2"}) }}\n
      \t</div>\n
      \t\n
      \t<div class="notice_content responsive-flex-row-to-col">\n
      \t\t{% if element.manifestation %}\n
      \t\t\t<div class="notice_left display-flex-col row-gap-0-5">\n
      \t\t\t\t\n
      \t\t\t\t{# VIGNETTE NOTICE #}\n
      \t\t\t\t{{ drupal_block('cover_block', {entityId:element.manifestation.identifier, entityType:"manifestation", class:"vignette_notice"}) }}\n
      \t\t\t\t\n
      \t\t\t\t{# TYPE D'OEUVRE #}\n
      \t\t\t\t{{ drupal_block('link_disp_block', {entity:element.expression, property:"newTypeOfWork", linkToSearch:"none", viewConceptLink:false, noLabel:true, tooltipEnable:false, class:"titre_entite"}) }}\n
      \t\t\t\t{{ drupal_block('link_disp_block', {entity:element.manifestation, property:"localCarrierType", linkToSearch:"none", viewConceptLink:false, noLabel:true, tooltipEnable:false, class:"titre_entite"}) }}\n
      \t\t\t\t\n
      \t\t\t\t{# TAGS #}\n
      \t\t\t\t{{ drupal_block('novelty_block', { work:work, class:'search_result_novelty' }) }}\n
      \n
      \t\t\t</div>\n
      \t\t\t\n
      \t\t\n
      \t\t\t<div class="notice_right flex-1 display-flex-col row-gap-1">\n
      \t\t\t\t\n
      \t\t\t\t{# RESUME NOTICE #}\n
      \t\t\t\t{% if property_values(element.expression, "summarizationOfContent")|length > 0 %}\n
      \t\t\t\t\t{{ drupal_block('disp_block', {entity:element.expression, property:"summarizationOfContent", type:"html"}) }}\n
      \t\t\t\t{% endif %}\n
      \t\t\t\t\n
      \t\t\t\t{# MANIFESTATIONS #}\n
      \t\t\t\t<div class="manifestations">\n
      \t\t\t\t\t\t\n
      \t\t\t\t\t{# MANIFESTATION SELECTIONNEE #}\n
      \t\t\t\t\t<div class="manifestation">\n
      \t\t\t\t\t\t{% set manifestation = element.document.manifestation %}\n
      \t\t\t\t\t\t{% set exemplaires = pool_items(element.document.items) %}\n
      \t\t\t\t\t\t{% include(template_from_string(element.template_manifestation)) %}\n
      \t\t\t\t\t</div>\t\t\n
      \t\t\t\t\t\n
      \t\t\t\t\t{# AUTRES MANIFESTATIONS #}\n
      \t\t\t\t\t{% if element.documentsOfManifestations|length > 0 %}\n
      \t\t\t\t\t\t<div class="autres_manifestations">\n
      \t\t\t\t\t\t\t<p><b> Autres formats et éditions </b></p>\n
      \t\t\t\t\t\t\t<ul class="display-flex-col row-gap-1">\n
      \t\t\t\t\t\t\t{% set maxNb = 2 %}\n
      \t\t\t\t\t\t\t{% set break = false %}\n
      \t\t\t\t\t\t\t{% for document in element.documentsOfManifestations if not break %}\n
      \t\t\t\t\t\t\t\t\t{% set manifestation = document.manifestation %}\n
      \t\t\t\t\t\t\t\t\t{% set exemplaires = pool_items(document.items) %}\n
      \t\t\t\t\t\t\t\t{% if loop.index - 1 < maxNb %}\n
      \t\t\t\t\t\t\t\t\t<li>{{ include(template_from_string(element.template_manifestation)) }}</li>\n
      \t\t\t\t\t\t\t\t{% else %}\n
      \t\t\t\t\t\t\t\t\t{% set break = true %}\n
      \t\t\t\t\t\t\t\t\t<div><a class="use-ajax" href="/show-more-manifestations-dialog/{{workId}}?expressionId={{expressionId}}&frameworkId={{frameworkId}}&size=12&title=Tous les formats et éditions"> Afficher tous les formats et éditions (+{{element.totalManifestations - maxNb - 1}}) > </a></div>\n
      \t\t\t\t\t\t\t\t{% endif %}\n
      \t\t\t\t\t\t\t{% endfor %}\n
      \t\t\t\t\t\t\t</ul>\n
      \t\t\t\t\t\t</div>\n
      \t\t\t\t\t{% endif %}\n
      \t\t\t\t\t\t\n
      \t\t\t\t</div>\n
      \t\t\t\t\n
      \t\t\t\t\t\t\t\n
      \t\t\t\t{# AUTRES EXPRESSIONS #}\t\n
      \t\t\t\t{% if element.documentsOfExpressions|length > 0 %}\n
      \t\t\t\t\t<div class="autres_expressions">\n
                              <p><b> Autres versions </b></p>\n
      \t\t\t\t\t\t<ul class="display-flex col-gap-1">\n
      \t\t\t\t\t\t\t{% set maxNb = 2 %}\n
      \t\t\t\t\t\t\t{% set break = false %}\n
      \t\t\t\t\t\t{% for documents in element.documentsOfExpressions if not break %}\n
      \t\t\t\t\t\t\t{% set expression = documents[0].expression %}\n
      \t\t\t\t\t\t\t{% if loop.index - 1 < maxNb %}\n
      \t\t\t\t\t\t\t{% set opacUrl = "/opac?workId="~workId~"&expressionId="~expression.identifier %}\n
      \t\t\t\t\t\t\t\t<li class="flex-0-5"><a href="{{opacUrl}}"><div class="opac_linked_card">{{ include(template_from_string(element.template_expression)) }}</div></a></li>\n
      \t\t\t\t\t\t\t{% else %}\n
      \t\t\t\t\t\t\t\t{% set break = true %}\n
      \t\t\t\t\t\t\t\t<div><a class="use-ajax" href="/show-more-expressions-dialog/{{workId}}?frameworkId={{frameworkId}}&size=12&title=Toutes les versions"> Afficher toutes les versions (+{{element.totalExpressions - maxNb}}) ></a></div>\n
      \t\t\t\t\t\t\t{% endif %}\n
      \t\t\t\t\t\t{% endfor %}\n
      \t\t\t\t\t\t</ul>\n
      \t\t\t\t\t</div> \n
      \t\t\t\t{% endif %}\n
      \n
      \t\t\t\t{{dump(element.work)}}\n
      \t\t\t\t{{dump(element.expression)}}\n
      \t\t\t\t{{dump(element.manifestation)}}\n
      \t\t\n
      \t\t\t\t{# ACCORDEON INFOS MANIFESTATION#}\n
      \t\t\t\t<div class="syrtis-accordion accordion_generic notice_accordion notice_accordion_infos">\n
      \t\t\t\t\t<div class="accordion_generic_section active"> Infos complémentaires </div>\n
      \t\t\t\t\t<div class="accordion_generic_panel active">\n
      \t\t\t\t\t\t<div class="accordion_generic_panel_container">\n
      \t\t\t\t\t\t\t<ul class="display-flex opac_responsive_4_columns">\n
      \t\t\t\t\t\t\t{% if property_values(element.work, "originalLanguageOfWork")|length > 0 %}\n
      \t\t\t\t\t\t\t\t<li>{{ drupal_block('link_disp_block', {entity:element.work, property:"originalLanguageOfWork", linkToSearch:"none", viewConceptLink:false, tooltipEnable:false}) }}</li>\n
      \t\t\t\t\t\t\t{% endif %}\n
      \t\t\t\t\t\t\t{% if property_values(element.work, "compositeLinkToCreatorOfWork.linkToPersonOfWork")|length > 0 %}\n
      \t\t\t\t\t\t\t\t<li>{{ drupal_block('link_disp_block', {entity:element.work, property:"compositeLinkToCreatorOfWork.linkToPersonOfWork", linkToSearch:"none", viewConceptLink:true, tooltipEnable:false}) }}</li>\n
      \t\t\t\t\t\t\t{% endif %}\t\n
      \t\t\t\t\t\t\t{% if property_values(element.work, "linkToCorporateBodyOfWork")|length > 0 %}\n
      \t\t\t\t\t\t\t\t<li>{{ drupal_block('link_disp_block', {entity:element.work, property:"linkToCorporateBodyOfWork", linkToSearch:"none", viewConceptLink:false, tooltipEnable:false}) }}</li>\n
      \t\t\t\t\t\t\t{% endif %}\t\n
      \t\t\t\t\t\t\t{% if property_values(element.expression, "linkToPersonOfExpression")|length > 0 %}\n
      \t\t\t\t\t\t\t\t<li>{{ drupal_block('link_disp_block', {entity:element.expression, property:"linkToPersonOfExpression", linkToSearch:"none", viewConceptLink:false, tooltipEnable:false}) }}</li>\n
      \t\t\t\t\t\t\t{% endif %}\t\n
      \t\t\t\t\t\t\t{% if property_values(element.expression, "linkToCorporateBodyOfExpression")|length > 0 %}\n
      \t\t\t\t\t\t\t\t<li>{{ drupal_block('link_disp_block', {entity:element.expression, property:"linkToCorporateBodyOfExpression", linkToSearch:"none", viewConceptLink:false, tooltipEnable:false}) }}</li>\n
      \t\t\t\t\t\t\t{% endif %}\t\n
      \t\t\t\t\t\t\t{% if property_values(element.manifestation, "linkToContributorPersonToManifestation")|length > 0 %}\n
      \t\t\t\t\t\t\t\t<li>{{ drupal_block('link_disp_block', {entity:element.manifestation, property:"linkToContributorPersonToManifestation", linkToSearch:"none", viewConceptLink:false, tooltipEnable:false}) }}</li>\n
      \t\t\t\t\t\t\t{% endif %}\t\n
      \t\t\t\t\t\t\t{% if property_values(element.manifestation, "linkToContributorCOrporateBodyToManifestation")|length > 0 %}\n
      \t\t\t\t\t\t\t\t<li>{{ drupal_block('link_disp_block', {entity:element.manifestation, property:"linkToContributorCOrporateBodyToManifestation", linkToSearch:"none", viewConceptLink:false, tooltipEnable:false}) }}</li>\n
      \t\t\t\t\t\t\t{% endif %}\t\n
      \t\t\t\t\t\t\t{% if property_values(element.expression, "intendedAudienceOfExpression")|length > 0 %}\n
      \t\t\t\t\t\t\t\t<li>{{ drupal_block('link_disp_block', {entity:element.expression, property:"intendedAudienceOfExpression", linkToSearch:"none", viewConceptLink:false, tooltipEnable:false}) }}</li>\n
      \t\t\t\t\t\t\t{% endif %}\t\n
      \t\t\t\t\t\t\t{% if property_values(element.expression, "languageOfExpression")|length > 0 %}\n
      \t\t\t\t\t\t\t\t<li>{{ drupal_block('link_disp_block', {entity:element.expression, property:"languageOfExpression", linkToSearch:"none", viewConceptLink:false, tooltipEnable:false}) }}</li>\n
      \t\t\t\t\t\t\t{% endif %}\t\n
      \t\t\t\t\t\t\t{% if property_values(element.expression, "duration")|length > 0 %}\n
      \t\t\t\t\t\t\t\t<li>{{ drupal_block('disp_block', {entity:element.expression, property:"duration", propertyLabel:"Durée", class:"display-flex-col" }) }}</li>\n
      \t\t\t\t\t\t\t{% endif %}\t\n
      \t\t\t\t\t\t\t{% if property_values(element.manifestation, "compositeOfPhysicalDescriptionOfManifestation")|length > 0 %}\n
      \t\t\t\t\t\t\t\t<li>{{ drupal_block('link_disp_block', {entity:element.manifestation, property:"compositeOfPhysicalDescriptionOfManifestation", linkToSearch:"none", viewConceptLink:false, tooltipEnable:false}) }}</li>\n
      \t\t\t\t\t\t\t{% endif %}\n
      \t\t\t\t\t\t\t{% if property_values(element.manifestation, "contentManifestation")|length > 0 %}\n
      \t\t\t\t\t\t\t\t<li>{{ drupal_block('link_disp_block', {entity:element.manifestation, property:"contentManifestation", linkToSearch:"none", viewConceptLink:false, tooltipEnable:false}) }}</li>\n
      \t\t\t\t\t\t\t{% endif %}\t\n
      \t\t\t\t\t\t\t</ul>\t\t\t\t\t\t\t\n
      \t\t\t\t\t\t</div>\n
      \t\t\t\t\t</div>\n
      \t\t\t\t</div>\t\n
      \t\t\t</div>\n
      \t\t{% else %}\n
      \t\t\t\n
      \t\t\t{# INFOS SERIE#}\n
      \n
      \t\t\t<div class="display-flex col-gap-1 row-gap-1 flex-wrap">\n
      \t\t\t\t{{ drupal_block('link_disp_block', {entity:element.work, property:"compositeLinkToCreatorOfWork.linkToPersonOfWork", linkToSearch:"none", viewConceptLink:false, tooltipEnable:false}) }}\n
      \t\t\t\t{{ drupal_block('link_disp_block', {entity:element.work, property:"compositeLinkToCreatorOfWork.linkToPersonOfWork", linkToSearch:"none", viewConceptLink:true, tooltipEnable:false}) }}\n
      \t\t\t\t{{ drupal_block('link_disp_block', {entity:element.work, property:"compositeLinkToCreatorOfWork.linkToPersonOfWork", linkToSearch:"none", viewConceptLink:false, tooltipEnable:false}) }}\n
      \t\t\t\t{{ drupal_block('link_disp_block', {entity:element.work, property:"compositeLinkToCreatorOfWork.linkToPersonOfWork", linkToSearch:"none", viewConceptLink:false, tooltipEnable:false}) }}\n
      \t\t\t\t{{ drupal_block('link_disp_block', {entity:element.work, property:"compositeLinkToCreatorOfWork.linkToPersonOfWork", linkToSearch:"none", viewConceptLink:false, tooltipEnable:false}) }}\n
      \t\t\t\t{{ drupal_block('link_disp_block', {entity:element.work, property:"compositeLinkToCreatorOfWork.linkToPersonOfWork", linkToSearch:"none", viewConceptLink:false, tooltipEnable:false}) }}\n
      \t\t\t</div>\n
      \t\t\t\n
      \t\t{% endif %}\n
      \t\t\n
      \t</div>\n
      \t\n
      \t{# LIENS VERS LES PARTIES D'UNE SERIE #}\n
      \t{% if not manifestation %}\n
      \t\t{{ drupal_block('relation_block', {entityId: workId, entityType:"work", frameworkProperty:"linkToPartOfWork", sortFrameworkProperty:"numberingOfPart" }) }}\n
      \t{% endif %}\n
      \t\n
      \t{# BLOC OEUVRE LIEES #}\n
      \t{% if element.manifestation and element.search %}\n
      \t\t{{ drupal_block('search_results_block', {args: {blocks: [{type: "complete", title: "Oeuvres liées", linkall: "Voir toutes les oeuvres et adaptations" }]}}) }}\n
      \t{% endif %}
      """
    "template_manifestation" => """
      <div class="opac template_manifestation responsive-flex-row-to-col opac_section">\n
      \t<div class="template_manifestation_left display-flex flex-1 col-gap-1">\n
      \t\t\n
      \t\t{# VIGNETTE MANIFESTATION #}\n
      \t\t{{ drupal_block('cover_block', {entityId:manifestation.identifier, entityType:"manifestation", class:"mini_vignette"}) }}\n
      \t\t\n
      \t\t<div class="template_manifestation_center flex-1">\n
      \t\t\t{# TYPE DE SUPPORT #}\n
      \t\t\t{{ drupal_block('link_disp_block', {entity:manifestation, property:"localCarrierType", linkToSearch:"none", viewConceptLink:false, noLabel:true, tooltipEnable:false, class:"titre_entite"}) }}\n
      \t\t\t\n
      \t\t\t<div class="editeur display-flex col-gap-0-25">\n
      \t\t\t\t{# EDITEUR #}\n
      \t\t\t\t{% for publication in manifestation.compositeOfPublicationOfManifestation %}\n
      \t\t\t\t\t{{ drupal_block('link_disp_block', {entity:publication, property:"publisherCorporateBody", linkToSearch:"none", viewConceptLink:false, noLabel:true}) }}\n
      \t\t\t\t\t{% set collection = property_values(publication, "newCollecLabel") %}\n
      \t\t\t\t\t{% if collection|length > 0 %}\n
      \t\t\t\t\t\t- {{ drupal_block('disp_block', {entity:publication, property:"newCollecLabel"}) }}\n
      \t\t\t\t\t{% endif %}\n
      \t\t\t\t\t{% set dateOfPublication = property_values(publication, "dateOfPublication") %}\n
      \t\t\t\t\t{% if dateOfPublication|length > 0 %}\n
      \t\t\t\t\t\t- {{ drupal_block('disp_block', {entity:publication, property:"dateOfPublication"}) }}\n
      \t\t\t\t\t{% endif %}\n
      \t\t\t\t{% endfor %}\t\n
      \t\t\t</div>\n
      \n
      \t\t\t{# DISPONIBILITE MANIFESTATION #}\n
      \t\t\t{% set fournisseursNum = property_values(manifestation, "fournisseursrn") %}\n
      \t\t\t{{ fournisseursNum }}\n
      \t\t\t{% if not fournisseursNum %}\n
      \t\t\t\t{{ drupal_block('availability_block', {entity:manifestation, exemplaires: exemplaires}) }}\n
      \t\t\t{% endif %}\n
      \t\t\t\n
      \t\t\t{# CONSULTER L'EXTRAIT #}\n
      \t\t\t{% set provider = manifestation['provider'] %}\n
      \t\t\t{% if not provider or provider == 'PNB' %}\n
      \t\t\t\t{% set extraits = property_values(manifestation, "compositeOfUrlOfManifestation") %}\n
      \t\t\t\t{% if extraits|length > 0 %}\n
      \t\t\t\t\t{% set extraitUrls = property_values(extraits[0], "uniformResourceLocator") %}\n
      \t\t\t\t\t{% set extraitTitles = property_values(extraits[0], "titleLinkOfUrlOfManifestation") %}\n
      \t\t\t\t\t{% if extraitUrls|length > 0 %}\n
      \t\t\t\t\t\t{% set extraitTitle = extraitTitles|length > 0 ? extraitTitles[0] : "Consulter l'extrait" %}\n
      \t\t\t\t\t\t<div class="preview_link"><a class="button primary_button_transparent square_button" target="_blank" href="{{extraitUrls[0]}} "> {{extraitTitle|trans}} </a></div>\n
      \t\t\t\t\t{% endif %}\n
      \t\t\t\t{% endif %}\n
      \t\t\t{% else %}\n
      \t\t\t\t{% set extraits = property_values(manifestation, "compositeUrlenrichissementOfManifestation") %}\n
      \t\t\t\t{% if extraits|length > 0 %}\n
      \t\t\t\t\t{% set extraitUrls = property_values(extraits[0], "urlOfEnrichissement") %}\n
      \t\t\t\t\t{% set extraitTitles = property_values(extraits[0], "linkOfEnrichissementOfManifestation") %}\n
      \t\t\t\t\t{% if extraitUrls|length > 0 %}\n
      \t\t\t\t\t\t{% set extraitTitle = extraitTitles|length > 0 ? extraitTitles[0] : "Consulter l'extrait" %}\n
      \t\t\t\t\t\t<div class="preview_link"><a class="button primary_button_transparent square_button" target="_blank" href="{{extraitUrls[0]}} "> {{extraitTitle|trans}} </a></div>\n
      \t\t\t\t\t{% endif %}\n
      \t\t\t\t{% endif %}\n
      \t\t\t{% endif %}\n
      \n
      \t\t</div>\n
      \t</div>\n
      \t<div class="template_manifestation_right align-content-center">\n
      \t\t{# BOUTON DE RESERVATION #}\n
      \t\t{{ drupal_block('reservation_block', {manifestation:manifestation, exemplaires:exemplaires, workId:workId, secondary:loop, serviceNumProperty:"compositeOfUrlOfManifestation", serviceNumUrl:"uniformResourceLocator", serviceNumTitle:"titleLinkOfUrlOfManifestation" }) }}\n
      \t</div>\n
      </div>
      """
    "template_expression" => """
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Opération 118 318, sévices clients

Baillargeon Julien

Ressource numérique

Mathieu Polivennes, jeune banquier d’affaires brillant, est envoyé en urgence en Haute-Loire pour redresser le call center (centre d’appels) de la Cecredico, société de crédit à la consommation, filiale de la banque qui l’emploie. A quelques semaines des élections, le dépôt de bilan du centre d’appels dans un département de l’Auvergne profonde ferait désordre et nuirait gravement au parachutage électoral de Segondas, grand patron de la banque. Armé de ses BlackBerry et de son lap top dernier cri, Mathieu s’attend à une mission facile : il a fait l’ENA... Or, le parachutage de Mathieu Polivennes dans l’univers du « phoning », des services clients et de l’outsourcing ne se déroule pas comme prévu. Aveuglé par ses certitudes, ignorant les ressources de l’équipe de télé conseillers pourtant bourrée de bonnes intentions, il tente d’appliquer des méthodes qu’il a apprises, totalement inopérantes dans ce lieu perdu au milieu de la France. Un compte à rebours est même engagé avant la délocalisation du call center… en OFFSHORE !

Ressource numérique

Arte Vidéo

-

04/10/2017

Voir la Bande-annonce

Consulter

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                "templateExpression" => "Francofordia"
                "localisation" => array:1 [
                  0 => "Hesse"
                ]
                "libelle" => array:1 [
                  0 => "Francofordia"
                ]
                "isPreferredTerm" => false
              ]
            ]
            "frPreferredTerm" => "Frankfurt am Main"
            "type" => "CONCEPT"
            "preferredTerms" => array:1 [
              0 => "Frankfurt am Main"
            ]
          ]
        ]
      ]
      "dateOfProduction#date" => array:1 [
        0 => "2010-01-01"
      ]
    ]
  ]
  "framework" => array:4 [
    "identifier" => "f4f85fa7-a659-4ec0-8c47-520a2778833a"
    "code" => "DOC"
    "name" => "Grille de catalogage"
    "type" => "CATALOGING"
  ]
  "entityRelation" => array:2 [
    "parent" => "51223f42-8fb6-4216-90e6-c74b941e30c9"
    "name" => "manifestations"
  ]
  "updatable" => true
  "suggestions" => array:1 [
    0 => "Opération 118 318, sévices clients"
  ]
  "originalId" => "7882"
  "_dateOfPublicationOfManifestation" => "2017-10-04"
]

Infos complémentaires

• Réalisateur :

  Baillargeon Julien
• Langue de l'expression :

  Français
• Durée : 01h26